Casper Bech Andersen, Enterprise Account Manager, Quadient

At Quadient we are always looking to deliver even better business outcomes for you. Discover how our technologies are coming together to power smarter business communications and financial processes at every touchpoint. 

Rudi Richter, VP Digital Sales Enterprise EMEA, Quadient & Michal Tkadlec, VP of R&D, Quadient

How AI, convergence and business automation are reshaping the market

Business communications are entering a new phase of disruption. The shift from documents to digital communications has been underway for years, but AI and the convergence of previously separate technologies are now accelerating change and expanding what we think of as business communications.

In this keynote, Aspire CCS CEO and Principal Analyst Kaspar Roos explores the forces reshaping the market and where they are taking us next. Drawing on Aspire's latest research and industry insights, he will examine the shift from communications to two-way interactions; how AI is moving from generating content to agents that can understand, interact and take action; and why the boundaries between CCM, digital experience, workflow, data and process automation are becoming increasingly blurred. He will also explore the other side of the interaction equation — how customers and employees receive, respond to and act on communications in a world where AI plays a growing role.

Millions of customers rely on accessible communications every day, and they deserve more than an afterthought. This session explores what it takes to design for accessibility from the very beginning, and how that same design thinking ends up creating a better experience for every customer, not just some. See real examples of what works, what doesn't, and why it matters.

Andrew Stevens, Head of Enterprise Product Marketing & Portfolio Strategy, Quadient

In this interactive, guided roundtable, you'll connect with peers to discuss the challenges and opportunities shaping your business today, and help connect the dots on what we've learned together so far.

Discover how Quadient Managed Services (QMS) enables organizations to modernize customer communications with a secure, scalable, and fully managed cloud platform. This session will explore QMS's role within the Inspire ecosystem, provide an overview of its managed services offering, and demonstrate how organizations can reduce operational complexity and lower total cost of ownership. We'll also cover platform onboarding, best practices for migrating from on-premises environments, and share real-world customer success stories that highlight the business benefits of moving to QMS.

Martin Blažíček, Professional Services Manager, PSO Expert Center, Quadient

Discover how organizations can efficiently modernize customer communications through large-scale migration projects. This session showcases a real-world use case, highlighting how Quadient’s migration tools, combined with a proven partner-led framework, help reduce complexity, mitigate risk, and accelerate time-to-value while ensuring a smooth transition to a modern CCM platform.

Thomas Traub, Senior Enterprise Architect, Quadient

See how AI is enhancing Evolve to simplify operations, accelerate process execution, and improve user productivity. This session will showcase existing AI features, highlight practical business benefits, and provide a glimpse into our roadmap as we continue to build smarter solutions that support interconnected processes and business dependencies.

Martin Refslund, Senior Solution Architect, Quadient

Before we look ahead, let's look at what's already here. This session covers the latest innovations in Inspire, including updates to iForms, Adapt, and Digital Vault, and gives you a first look at what's coming within the next 12 months. Walk away with practical insight into features you can put to work right now, and how to prepare for even greater success next year.

Mike Fontbin, Product Marketing Director, Quadient

Something bigger is coming for CCM. Join us for an exclusive first look at the long term vision for Inspire, and what it means for your organization's future.

Andrew Stevens, Head of Enterprise Product Marketing & Portfolio Strategy, Quadient

Have a question? This is your opportunity to ask our experts about industry trends, product innovation, AI, customer experience, digital transformation, or anything you've heard throughout the day. An open and interactive discussion driven by your questions.

Casper Bech Andersen, Enterprise Account Manager, Quadient